Welcome to Hevandaxa Private Limited's Privacy Policy for our Fractional Ownership Platform. This document explains how we collect, utilize, and safeguard your personal and non-personal information while using our platform. We urge you to carefully read this policy as it is a fundamental part of your engagement with us. This Privacy Policy might be revised periodically without prior notice, so please check for updates regularly.
By using our Fractional Ownership Platform, you share certain information with us, including personal and confidential data. This Privacy Policy is integral to our Terms of Use and is incorporated by reference. Your use of our platform signifies your consent to comply with the terms outlined in this Privacy Policy. Should you disagree, kindly refrain from using our services.
We highly value the trust you place in us and prioritize secure communication and the privacy of customer information. This Privacy Policy ensures the highest standards of data protection. It is possible for us to make amendments to this policy, so we advise you to review it periodically.
We gather various forms of information to enhance your experience and ensure service authenticity. These include:
Personal Information
Personal Information helps uniquely identify or contact you. It encompasses, but is not limited to:
Your address
Contact details (telephone number, email address)
Date of birth
Gender
Financial records
Transaction history
Financial information (bank account, credit/debit card details)
Internet Protocol address
Sensitive personal data as per applicable laws
Identification code of your communication device
Other information provided during registration
Non-Personal Information
We might collect non-personal information as you use our platform. This information does not identify you individually and includes standard usage logs, such as:
Web server cookies
IP address
Domain server information
Type of computer and web browser used
Surveys
We might request demographic and usage information through surveys on our platform to improve our services.
Customer Service Communications
Information collected when you communicate with our customer service for inquiries, comments, or feedback.
Other Information
Usage patterns, pages visited, and other behaviors related to our platform.
We collect and store information you provide on our platform to enhance your experience and customize our services. We may also collect non-personal information during your platform usage. Cookies and tracking technologies might be used to analyze web page flow and improve your experience.
We utilize your information for various purposes, including:
Providing services and features
Resolving disputes and troubleshooting issues
Tailoring marketing and delivering personalized content
Detecting and preventing fraudulent activity
Administering and enhancing our platform
We maintain stringent security measures to safeguard your information from loss, misuse, or alteration. Your data may be stored electronically or physically, and we might engage third-party services for data storage and processing.
Users are obligated to maintain the privacy of their information and to use robust passwords. Any information shared should not be disclosed to third parties unless mandated by law or agreements.
While we employ measures to protect your information, the inherent openness of the internet may expose it to unauthorized access. We assume no responsibility for such incidents.
In the event of a sale or merger, your information may be disclosed or sold as a trade secret.
By utilizing our platform, you signify your consent for us to collect and use information as delineated in this Privacy Policy.
We reserve the right to amend this policy periodically, with significant changes communicated through our platform or email.
Should you have any concerns related to this Privacy Policy, you can reach out to us during our operational hours (Mon-Sat, 11:00 to 17:00) at the provided coordinates.
For substantial changes, please consult our platform or the communication channels you've provided us on the platform.
Thank you for entrusting your information to Hevandaxa Private Limited's Fractional Ownership Platform.